Wood Swords

Return policy:  If a product is defective or not as advertised, and you wish to return the product, you must contact us within 48 hours of receiving the product to set up refund or return arrangements. All returned products must be in the same condition they were received in, and must be in their original packaging. We will issue a full refund, minus any shipping/handling or customs duties. There are no restocking fees on returns of defective merchandise.

 

 

Wholesalesword.com does not refund orders in the event that a product does not arrive as quickly as expected. For detailed information on our shipping policy and transit time please review our shipping policy. We do not refund orders because a product did not arrive in time for a presentation, birthday, holiday, or other time sensitive event. If you need your purchase for a strict deadline, we recommend contacting us prior to purchase, or purchasing your item in a local store rather than online. 

Wholesalesword.com reserves the right to make changes to our web site and policies at any time without notification. If you have any questions or comments regarding our web site and policies, please contact us. questions@wholesalesword.com toll free 866-414-4366 mon-fri 8am-4pm cst.